Any questions? You're in the right place.

• How Fargo works?
• What is Yaga wallet?
• Yaga's prohibited items
• How Yaga works?
• Yaga fees
• How delivery works?
• Returns
• Located outside Nairobi?

• Payment Protection
• Reporting & Blocking
• Seller Protection
• Buyer Protection
• Why fake is bad: Why Yaga does not support replica items?
• How to spot replica items?
• How to recognize scam messages?
• What to keep in mind when buying technology?

• Getting started as a Seller
• Managing my store​
• Processing an order​
• Buyer didn't collect the parcel
• Listing authentic items and how
• Swapping items with another Yaga user
• Cancelling an order as a Seller

• Shopping guide ​
• Refunds
• Bundling
• Returning an item, can I and how?
• Cancelling an order as a Buyer
• Shopping tips

• I can't log in
• I made a purchase, but the item is still available
• I can't make a purchase/payment isn't going through
• My account / items / orders / messages have vanished
• I forgot my password
• Using Yaga via Huawei device or tablet
• Only selection of photos showing when uploading a listing
• Can't log in via Apple ID
• Can't find the Yaga app in App store/Google Play
• Google is blocking Yaga

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