What to keep in mind when buying technology?

Yaga is a platform where you can shop safely when the correct procedure is followed but it is always good to be extra cautious when buying electronic items. Here are some red flags to look out for when looking to buy electronics from Yaga:

1. Seller asks for your WhatsApp details.
2. Seller tries to direct the order outside the safety of Yaga.
3. Seller shares their banking details with you.
4. Seller tries to pressure you into clicking the "Item received" button, but you haven't received the item yet.
5. Seller has a bunch of different electronic items up in their store.
6. Items have been tagged with the wrong brand (e.g. Forever New).

If one of these red flags occur then we recommend you to contact Yaga support team by clicking on the Chat bubble seen at the bottom right corner.

If you've received an electronic item you've purchased then make sure to always check it before clicking on "Item received". If the item differs from what was advertised or has hidden flaws then you have the right to return it. In that case we suggest you to take images and videos from the flaws and share your findings with the Seller via Yaga messages or Yaga support via Chat bubble.

Also feel free to use the "Report" button for any prohibited items and/or suspicious users on the platform. Once clicked and submitted, we'll look at the user/listing and take the needed and necessary next steps forward. You can read more about on how to report HERE.

PS! It's highly important to keep all your conversations and orders inside Yaga and follow the correct procedure as only this way we can keep your money safe.