How Fargo works?

Fargo offers a fast and convenient door-to-door delivery service within the Nairobi area with a fixed price of Ksh260.

BUYER - How Fargo works?

If you and your Seller are both located in Nairobi, then you can make use of the Fargo overnight courier services. 

When making a purchase, select Fargo as your delivery option --> fill in all the required fields --> proceed to pay --> delivery details are forwarded to the Seller, who will then ship out your item. 

Once the Seller has handed the parcel over to Fargo, Fargo will deliver the parcel to your chosen location. In most cases, delivery is done the next day before midday. 

SELLER - How Fargo works?

Go to Menu --> My shop --> Orders --> Details --> check the delivery method chosen by the Buyer. In case the Buyer has chosen 'Pick up from seller', you should contact the Buyer and arrange the collection yourself. In case the Buyer has selected Fargo, then this means they've paid for shipping with Fargo (unless you've offered free Fargo shipping) and the item should be shipped using Fargo. 

Here's how sending a parcel with Fargo works: 

1. Order a delivery VIA:

a) Call 0703077000 – arrange for the parcel to be picked up from your chosen address.
b) Email couriercsbooking@fargocourier.co.ke – arrange for the parcel to be picked up from your chosen address.
c) Go to your nearest Fargo branch (see all locations HERE) - ship out parcel directly from Fargo's office.

2. a./b. Parcel is picked up from address. 

1) Fill out the Waybill provided by the courier (find the Buyer's shipping information from Yaga: Menu --> My shop --> Orders --> Details --> Delivery).
2) Pay for delivery. Shipping within Nairobi costs Ksh260, payment can be made via Cash of Mpesa only. 
3) Ask for the courier to provide a Waybill number OR ask to link it with Mpesa for tracking. 

2. c. Parcel is dropped off to Fargo's office.

1) Fill out the Waybill given to you at the office (find the Buyer's shipping information from Yaga: Menu --> My shop --> Orders --> Details --> Delivery).
2) Pay for delivery. Shipping within Nairobi costs Ksh260, payment can be made via Cash of Mpesa only. 
3) Ask Fargo to provide a Waybill number OR ask to link it with Mpesa for tracking. 

3. Log into Yaga and click on the "Item shipped" button under the order to notify the Buyer that the order is on its way. We also recommend forwarding the parcel tracking number to the Buyer. The parcel can be tracked via Fargo's homepage HERE. 

Make sure to pack the items properly so they aren't damaged during the shipping.

NB! Once the Buyer has collected the item, they click on the "Item received" button in Yaga --> transaction is completed --> the deposited money for the item and delivery is released to the Seller's Yaga wallet. Read more about Yaga wallet HERE.